Job Title:
Project Manager
Job Description
We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
* Challenge Conventions
* Deliver outcomes unimagined
* Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.
As a Project Manager, you will spearhead the management of key migration projects, driving alignment and efficiency across all phases. You will harness the power of JIRA and Confluence to streamline processes and elevate team performance. Your role is pivotal in enhancing project delivery frameworks and ensuring consistency across various initiatives.
Key Responsibilities:
- Lead comprehensive end-to-end project management for migration initiatives, ensuring all project deliverables are met.
- Develop detailed project plans and maintain them throughout the project lifecycle using JIRA and Confluence.
- Facilitate seamless communication and collaboration among project teams, stakeholders, and leadership to align goals and expectations.
- Identify, analyze, and mitigate potential project risks, applying best practices for risk management.
- Allocate and oversee project resources efficiently to maximize productivity and project success.
- Prepare and present regular project updates and reports to stakeholders and executive management.
- Foster a culture of continuous improvement, encouraging innovative solutions and agility in project management practices.
Qualifications:
- Bachelor’s degree in Business Administration, Information Technology, or related field; Master’s degree is a plus.
- A minimum of 5 years of substantial project management experience, including a focus on IT migration projects.
- Demonstrable proficiency in JIRA and Confluence for project documentation and workflow management.
- Proven track record of successful project delivery under tight deadlines.
- Exceptional problem-solving abilities and analytical skills.
- Strong written and verbal communication skills, with a talent for building relationships and managing stakeholder expectations.
- Experience with Agile and Scrum methodologies and practices.
Preferred Qualifications:
- Project Management Professional (PMP) certification or equivalent.
- Previous experience in transforming legacy systems during migration projects.
ConcentrixCatal
Location:
MEX Work-at-Home
Language Requirements:
Time Type:
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